The Impact of Cross-industry Collaboration on the Effectiveness of Devops Practices

Abstract

This article examines the influence of interdepartmental and cross-industry collaboration on the effectiveness of DevOps practices. As the demand for faster release cycles increases, organizations face the challenge of simultaneously enhancing system stability and reducing error rates. The study is based on materials from DORA, reports by Deloitte, Atlassian, Brainhub, DevMio, and publications by Ahmad et al., Dryka et al., Offerman, and Smith. A comparative analysis is conducted on internal collaboration models involving development, operations, testing, and information security teams, as well as on knowledge exchange between IT organizations and representatives of the banking, telecommunications, and manufacturing sectors. The goal is to assess the impact of collaboration formats on release frequency, time to incident recovery, and the proportion of failed changes. The research methodology includes literature systematization, statistical analysis of performance metrics, and synthesis of empirical evidence. The results show that integrating professionals from different domains accelerates delivery cycles, lowers failure rates, and improves team satisfaction. The article is relevant to project managers, DevOps team leads, digital transformation experts, and consultants responsible for optimizing the development and operations of software solutions.