AZAMATOV, B. Framework for Evaluation of Enterprise Software in IT Service Management of Small and Medium Enterprises. International Journal of Computer (IJC), [S. l.], v. 27, n. 1, p. 20–27, 2017. Disponível em: https://www.ijcjournal.org/index.php/InternationalJournalOfComputer/article/view/1069. Acesso em: 5 may. 2024.